Privacy Policy

Welcome to Clotho London. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website Clotho London.

Information We Collect

  1. Personal Information: We may collect personal information that you provide to us directly, such as when you create an account, place an order, subscribe to our newsletter, or contact us. This information may include:
    • Name
    • Email address
    • Mailing address
    • Phone number
    • Payment information (credit card number, billing address)
  2. Non-Personal Information: We may also collect non-personal information about your visit to our Website, including:
    • Browser type
    • Operating system
    • Internet Service Provider (ISP)
    • IP address
    • Referring/exit pages
    • Date/time stamp
    • Clickstream data
  3. Cookies: Our Website uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device by your web browser. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our Website.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide Services: To process and fulfill your orders, manage your account, and provide customer support.
  • To Improve Our Website: To understand how our Website is used and to improve its content and functionality.
  • To Communicate with You: To send you updates, newsletters, promotional materials, and other information related to our products and services.
  • To Ensure Security: To protect against fraud, unauthorized transactions, and other liabilities.

How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except as described below:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our Website, conducting our business, or servicing you. These service providers are contractually obligated to keep your information confidential and secure.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: Using Secure Sockets Layer (SSL) technology to encrypt sensitive information transmitted online.
  • Access Controls: Restricting access to your personal information to authorized personnel only.

Your Choices

You have several choices regarding your personal information:

  • Access and Update: You can access and update your personal information by logging into your account on our Website.
  • Opt-Out: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions in those emails.
  • Cookies: You can disable cookies through your browser settings, but this may affect your ability to use certain features of our Website.

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of these sites before providing any personal information.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new Privacy Policy on our Website